Our business model has physical and intellectual resources:
- Physical: we provide the biological processes ready to use them, and they are tangible.
- Intellectual property: we will provide our services of consultants, that includes the knowledge of people capable of advising the client about everything he needs for what he is buying. It's important to mention that our model also includes IP because we have to buy the sequence created by someone (a research laboratory, an university...), like a copyright of the biological process.
- Human resources: all the employees that the business has.
- Financial resources: they will be minimal, just the necessary to cover the communication costs (as telephone and internet), the salaries of the employees and the marketing.
So in the end is actually a mixture of both physical and intellectual resources, that’s why we like to refer to our business as a broker, because we are only the intermediates between the manufacturer (of the idea and the biological process) and the interested customer.
The other financial resources we need are going to be paid directly by the customer. We are going to make all the deal with everyone involved, then we are going to make an extra charge for our services and commission, and then that's going to be the bill of the client.
We want to establish a close business relationship with our customers, including, the seller, the buyer, the sequencer, the transportation company, and any other involved in the transaction.
We are going to accomplish this by giving the best service we can provide: tracking all the packages to inform the clients, answering all the wonders they have, contacting them in the process of the business and also after it, to make sure everything went right and to help with something if it’s necessary.
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